Alpha Signals
Why are messages from my server not showing up?
Why are messages from my server not showing up?
There are a few common reasons for this:
- Server Not Activated: A server Owner or Administrator must activate the server in the Shuriken Terminal before message processing can begin. Check the connection status in the Alpha Platform settings.
- Bot Permissions: Ensure the Shuriken Bot has the necessary
View ChannelandRead Message Historypermissions for the specific channels you want to monitor. - User Access: The system respects Discord’s permission model. You will only see messages from channels that you personally have access to.
Why didn't my signal fire when a token was mentioned?
Why didn't my signal fire when a token was mentioned?
This is usually due to one of the signal’s conditions or safety features:
- Conditions Not Met: The mentioned token may not have met your specific criteria for market cap, liquidity, or age.
- 24-Hour Deduplication: To prevent spam, a signal will only fire once per token every 24 hours by default. If the same token was alerted on recently, it will be skipped.
- Max Fires Reached: Check if your signal has a
Max Fireslimit. If it has reached its limit, it will be automatically disabled. - Signal Disabled: Verify that the signal is enabled in your signal list.
Is my data private and secure when using the Alpha Platform?
Is my data private and secure when using the Alpha Platform?
Security is our top priority.
- Official Bots: When using the recommended Official Shuriken Bots, the system operates within the standard, secure permission models of Discord and Telegram. The bot only has access to what you explicitly grant it.
- Personal Accounts (BYO Alpha): When you connect a personal account, we encrypt your access token and use it only to process messages for signal evaluation. However, this method gives our system broad access to your account’s messages. We strongly recommend using a dedicated “burner” account for this purpose.
How fresh is the token metadata (market cap, liquidity)?
How fresh is the token metadata (market cap, liquidity)?
Token metadata is fetched in near real-time. When a signal evaluation is triggered, we fetch the latest on-chain data for the mentioned token. There may be a few seconds of latency, but the data is generally very current.
Trading
Why did my trade fail?
Why did my trade fail?
Common reasons for failed trades:
- Insufficient balance: Check your wallet has enough tokens plus fees
- Slippage too low: Price moved before confirmation. Try increasing slippage
- Low liquidity: The token may not have enough liquidity for your order size
- Network congestion: Try increasing the priority fee
Why is my limit order not filling?
Why is my limit order not filling?
Limit orders only execute when price reaches your trigger level:
- Price hasn’t reached trigger: The order is waiting for your conditions
- Insufficient liquidity at trigger: Large orders may need price to move further
- Order expired: Some orders have time limits
How do I cancel a pending order?
How do I cancel a pending order?
Go to the Orders table, find your order in the “Open” tab, and click the cancel button. A small transaction fee may apply on some chains.
What's the difference between market and limit orders?
What's the difference between market and limit orders?
Market orders execute immediately at the current price. Limit orders wait for price to reach your specified level before executing.
How do I change my default buy amounts?
How do I change my default buy amounts?
Access Settings in the Execution Panel to customize your preset buy amounts.
Can I trade on multiple chains?
Can I trade on multiple chains?
Yes. The Trading Terminal supports Solana (SVM), BSC (EVM), and Monad (EVM). Use the chain selector to switch between them. Each chain requires a compatible wallet.
What is anti-MEV and should I use it?
What is anti-MEV and should I use it?
Anti-MEV protection routes your transactions to prevent sandwich attacks and protects against front-running.
How do exit strategies work?
How do exit strategies work?
When you buy with exit strategies enabled, Take Profit and Stop Loss orders are automatically created. These remain active until triggered or you cancel them.